We talked to Adrien Oksman of Boks on how to adapt our product to the needs of the users and this is what he had to say.
First of all, how are you and your family doing in these COVID-19 times?
Adrien Oksman: Excellent, thanks for asking. I got Covid recently but fortunately went through it pretty smoothly. No harm either to my family or relatives!
Tell us about you, your career, how you founded Boks.
Adrien Oksman: Boks was born from my frustration of having to regularly run to the post office to get packages that were supposed to be home delivered. Sick of this situation, I imagined a way to get around because I was not home 24/7 to receive my deliveries. It is how I came to design the Boks smart parcel box. Big enough to contain multiple packages, it enables all delivery companies (and nearby shops and neighbors) to drop-off parcels at one’s address without needing the receiver to be there. With the e-commerce boom, it just feels like the natural evolution of our mailboxes.
How does Boks innovate?
Adrien Oksman: At Boks, we are working to innovate on two different levels, the first one being on the technology evolution incorporated in our product and the second one being a global transformation in e-shoppers’ habit.
In terms of technology, our R&D team is working every day to create and improve our own smart-(un)locking system at the core of our product. This technology makes our parcel box secure as all accesses are controlled and monitored via our system. On the other hand, we are presenting a new type of product to the market, and in this manner, it is our role today to accompany the transformation of the mailbox market.
How the coronavirus pandemic affects your business, and how are you coping?
Adrien Oksman: Like for most businesses, the coronavirus pandemic had a significant impact on our start-up.The main one, for sure, is that we experienced delays from our main factory (it closed during the first lockdown in France). During this complicated time, we made sure to communicate as much as possible with our clients and prepared everything so that when it re-opened, we could ship the Boks as fast as possible.
How do you project yourself and Boks in the future?
Adrien Oksman: With the e-commerce boom, sped-up by the coronavirus, the last-mile delivery logistics will change rapidly. We foresee that Boks will be a game-changer on the market (in B2C for households but also in B2B for small shops and companies). Our goal today is to adapt our product to the needs of the users and to spread the word that “Receiving a package at home can be easy and pain-free”!
Who are your competitors? And how do you plan to stay in the game?
Adrien Oksman: As of today, we do not have actual competitors. The only smart parcel box players on the market address the new housing buildings, representing a tiny part of the market (<1%). Due to their hefty prices and setup constraints, they compliant with nothing but the high-end high-budget collective buildings. At Boks, we believe in a holistic technology, able to address all housing markets, new and old, collective, and individual. And we are the only ones in the world to make this belief an operations reality.
Your final thoughts?
Adrien Oksman: Join the Boks community Facebook / Linkedin / Website The team is working hard to create a simple, useful, and practical solution to receive your packages at home safely. Today and tomorrow, our primary concern is that it stays easy to install, easy to use (Bluetooth connection, so it’s opened with a click on your smartphone), safe (thanks to our unlock system), and fully compliant with all types of package carriers!