We talked to Andrey Dekhtyar of Rozdoum about Professional Atlassian Services, and this is what he had to say:-
First of all, how are you and your family doing in these COVID-19 times?
Andrey Dekhtyar: The coronavirus disease pandemic has upended family life around the world. However, my family and I have already faced, recovered, and adapted. Now, we are ready to meet 2021, being happy and healthy.
Tell us about you, your career, how you joined Rozdoum.
Andrey Dekhtyar: After graduating from a University in Ukraine, I continued my studies in Hamburg, Germany. There I finished my Master’s program at the Technical University. During the studies, I got to know the local environment, the local community; they were also related to the software industry, as my current business is.
Communication grows into business connections. As a part-time student, I went to one of the companies that was a kind of passion for me because it was engaged in modeling, which I am very keen on. Working at that company, I just talked to the CEO about building a team in Ukraine to contribute to the company’s strategy.
It was a starting point. In 2004, the company was founded, and it actually had been the R&D center of the large German company for several years. After a while, I felt confident that my company could deliver full-cycle development services, not for only a single client. During 16 years of tedious work, Rozdoum reviewed its goals, identified growth areas, and focused on delivering professional Atlassian services.
The company has been growing and expanding its expertise until we identified our best potential in 2019 and crystallized our focused on Atlassian.
Our client-oriented approach has contributed to the long-term partnership; some of our customers have been working with us since 2007.
How does Rozdoum innovate?
Andrey Dekhtyar: Within day-to-day activities, you face a number of points where the existing process might be improved, simplified, or made better. The things we face and overcome and worth spreading find their path into marketplace apps. Some of those apps obtain acceptance from the community, and we continue developing them further, extending provided functionality.
How the coronavirus pandemic affects your business, and how are you coping?
Andrey Dekhtyar: Well, process-wise, it almost didn’t affect us as all the processes by design are set to enable remote work. Communication – Slack, process workflow – Jira, knowledge management – Confluence, service management – Jira Service desk ( or now Service Management).
At the same time, it affects our clients in the sense of budgets and focuses on further development of the company. Sometimes, improvement of existing infrastructure doesn’t get previous focus, and, at the same time, it is exactly the opposite for other clients.
Overall, I am quite optimistic that through improvements in processes with IT’s help, you can speed up business as a whole.
Who are your competitors? And how do you plan to stay in the game?
Andrey Dekhtyar: There are not many competitors in Ukraine because of the niche features. I am happy to work with Atlassian expertise since the uniqueness of specialists in this narrow field has a high value, and therefore the demand for these services is quite popular. So it is harder to raise a highly qualified specialist in this industry than to find a project for him.
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