Dennis Teichmann of jacando tells us about how to automate HR management with ease.
First of all, how are you and your family doing in these COVID-19 times?
Dennis Teichmann: We are good. Health-wise we are not affected at all. So, fortunately, all is good here!
Tell us about you, your career, how you founded jacando.
Dennis Teichmann: After studying business administration, I worked for ten years in strategy consulting and ended up at Roland Berger, where I was responsible for media clients throughout Europe. In 2013, I founded jacando as a matchmaking service to mediate employees to employers. In 2016, we pivoted our business model and developed the basis for the leading HR cloud software.
How does jacando innovate?
Dennis Teichmann: We digitize HR processes of SMEs in order to have better processes, higher transparency, and less effort in HR. With our software, companies can work paperless from recruiting over the administration, time tracking as up to talent management.
How does the coronavirus pandemic affect your business finances?
Dennis Teichmann: We felt a strong shift for major industries. The main issue was and is the insecurity about when businesses are returning to normal. This led to project delays, especially for clients from 250+ employees onwards.
Did you have to make difficult choices regarding human resources, and what are the lessons learned?
Dennis Teichmann: Yes, we had to. Given the pressure in the market, we needed to adjust headcount for all departments quite flexibly. Luckily our teams were supportive, and we could always adapt in a very short time.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Dennis Teichmann: Yes, we digitized our whole marketing & sales process, starting from automated campaign management over email marketing over lead generation via Social Media Portals up to direct data feeding into our CRM system.
Did you benefit from any government grants, and did that help keep your business afloat?
Dennis Teichmann: Yes, partly we did profit from COVID loans
Your final thoughts?
Dennis Teichmann: The whole COVID situation increased pressure on a company with very ambitious targets. But with the right team spirit, we could go through this phase quite well. At the end (March 2021), we were even able to close a funding round!
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