We talked to Edgar Reh, founder of Skill Software, about digital mobile solutions for industrial applications and this is what he said about it.
First of all, how are you and your family doing in these COVID-19 times?
Edgar Reh: We are fine.
Tell us about you, your career, and how you founded or joined this company
Edgar Reh: It is my third company. After I sold the second company, there was a request of a pc and mobile manufacturer to develop a scheduling plus project managing app.
How does your company innovate?
Edgar Reh: We are at the forefront of development.
How does the coronavirus pandemic affect your business finances?
Edgar Reh: We had a small reduction but got some governmental support, now business is increasing again
Did you have to make difficult choices regarding human resources and what are the lessons learned?
Edgar Reh: No, we did not have to make any difficult choices.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Edgar Reh: We are using an own CRM and expanding our digital tools and effort in LinkedIn, YouTube, Facebook and also just started an AI-tool
Did you benefit from any government grants, and did that help keep your business afloat?
Edgar Reh: Yes, sure, we are very happy and thankful about that, and we will return it, if not needed anymore.
Your final thoughts?
Edgar Reh: Corona has been a big driver of digitalization and has helped us in business, it is so perverse that IT as a small part of society will probably benefit from this viral disaster that we humans have brought upon ourselves.
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