Edgar Reh, founder of Skill Software tells us about digital mobile solutions for industrial applications.
First of all, how are you and your family doing in these COVID-19 times?
Edgar Reh: We are fine.
Tell us about you, your career, and how you founded Skill Software.
Edgar Reh: It is my third company. After I sold the second company, there was a request of a pc and mobile manufacturer to develop a scheduling plus project managing app.
How does Skill Software innovate?
Edgar Reh: We are at the forefront of development.
How does the coronavirus pandemic affect your business finances?
Edgar Reh: We had a small reduction but got some governmental support, now business is increasing again
Did you have to make difficult choices regarding human resources and what are the lessons learned?
Edgar Reh: No, we did not have to make any difficult choices.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Edgar Reh: We are using our own CRM and expanding our digital tools and effort in LinkedIn, YouTube, Facebook and also just started an AI-tool
Did you benefit from any government grants, and did that help keep your business afloat?
Edgar Reh: Yes, sure, we are very happy and thankful about that, and we will return it, if not needed anymore.
Your final thoughts?
Edgar Reh: Corona has been a big driver of digitalization and has helped us in business, it is so perverse that IT as a small part of society will probably benefit from this viral disaster that we humans have brought upon ourselves.
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