We talked to Eugene Huang on how the Redbrick is the foundation of real estate journey and he had the following to say about it.
First of all, how are you and your family doing in these COVID-19 times?
Eugene Huang: COVID-19 is a worldwide pandemic that erupted suddenly in everyone’s lives. I’m thankful that my family is safe and healthy with the blessings of the arrival of my baby boy.
Tell us about you, your career, how you founded Redbrick.
Eugene Huang: My wife and I had been working in the banking and real estate industry, and through our stint, we had identified an information and service gap in the consumers’ property journey. We were fueled by our past experiences and our passion for empowering consumers. We started Redbrick Mortgage Advisory with the vision of empowering homeowners and property investors – knowledge and access to information to make a well-informed decision for their homes.
We have established ourselves as the leading mortgage advisory firm with over 80 advisors, focused on providing well-researched information, delivery simplification, and unbiased advisory to all aspiring homeowners and investors.
How does Redbrick innovate?
Eugene Huang: Many people have the misconception that mortgage advisory is only about providing a comparison table of numbers and giving prize-baits for a once-in-a-lifetime home purchase. Redbrick Mortgage Advisory is bigger than that. We are constantly putting our ears on the ground, understanding our customers’ needs and wants as well as weighing on market movements. We pride ourselves on innovation across our eco-system with technology, knowledge, and service quality.
How the coronavirus pandemic affects your business, and how are you coping?
Eugene Huang: This pandemic had affected businesses across multiple sectors, including the financial and real estate sector. Interest rates had reached an all-time low, and property owners are taking the opportunity to review their property portfolio and refinance. We adapted quickly with video-conferencing technology so we can continue educating and servicing our customers in their best interests as well as to make well-informed decisions on their properties and loans. It has been a challenging 2020, but we are gearing up and poised for an exciting 2021.
Did you have to make difficult choices, and what are the lessons learned?
Eugene Huang: I have always believed in this phrase, “If you do what is easy, your life will be hard. If you do what is hard, your life will be easy.”
Difficult choices have to be made in order to prepare for the future, and I have learnt to make difficult choices for my company to excel and grow.
How do you deal with stress and anxiety?
Eugene Huang: I would usually go for a long drive and contemplate on the best way forward
Who are your competitors? And how do you plan to stay in the game?
Eugene Huang: There are a number of startups who had joined the mortgage industry, and it is not just about comparing rates for customers. Redbrick Mortgage Advisory stays ahead as the market leader by constantly enhancing our core technology-enabled real estate and mortgage solutions, which will drive change and shape the future of home buyers’ financing.
Your final thoughts?
Eugene Huang: This pandemic had caught the world by surprise and had impacted many livelihoods. I believe everyone is ready to welcome 2021 – a year of ‘safe’ travels and better health.
It’s time to take a look at your property portfolio and plan ahead for your family and future.