First of all, how are you and your family doing in these COVID-19 times?
Sean Coughlin: We’re up and down. Baseline grateful and healthy with moments or days of exhaustion, frustration, and despair.
Tell us about you, your career, how you founded FaithStreet
Sean Coughlin: After a laughably brief legal career, I started this company with a couple of my friends. We thought faith communities needed great technology to do their work: the most important work in the world. We still believe that.
How does FaithStreet innovate?
Sean Coughlin: One day at a time. We really try to come back to Jim Collin’s Flywheel idea over and over.
How the coronavirus pandemic affects your business, and how are you coping?
Sean Coughlin: Business is up. Communities recognize the need for digital tools to push engagement, generosity, and worship now more than ever.
Did you have to make difficult choices, and what are the lessons learned?
Of course. Like Ben Horowitz says, it’s the hard thing about hard things. That’s the job. You ask for help, and you do your best.
How do you deal with stress and anxiety? How do you project yourself and FaithStreet in the future?
Sean Coughlin: Community. Prayer. Meditation. Asking for help. Physical Activity. Nature.
Who are your competitors? And how do you plan to stay in the game?
Sean Coughlin: We want to be an app for faithful people and faithful communities that pushes them to action through nudges, cues, and reminders. We’ve always biased toward offline activity, and the things we’ve built and are building will carry that mission forward. FaithStreet brings faith out of the church and into the street.
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