We talked to Hardeep Singh of Skyracle Technologies about digitalization, and he had the following to say:-
First of all, how are you and your family doing in these COVID-19 times?
Hardeep Singh: Despite this challenging phase of life, we are doing great and are trying to stay as safe and as healthy as possible.
Tell us about you, your career, how you founded Skyracle Technologies?
Hardeep Singh: My entrepreneurial journey started with ZERO rupees when I was 17 with high aspirations and big dreams. Due to necessity, I started pitching website designing to local businesses (as a side gig with my call center job) to fund my studies, which later-on become a passion and obsession for the digital domain, led to the genesis of “Skyracle” in 2013. As an avid reader, I always read books on business, personal development, marketing, user experience, processes, people management, cloud, and other technologies, which becomes a great mentor and best source of learning for me to significantly scale my business.
How does Skyracle Technologies innovate?
Hardeep Singh: We are a company that believes in consistent growth and uniform progress. We look towards managing our human resources to understand what innovation means and what approach our firm has towards innovation. We aim towards innovation that leads to a better position in the market, gives increased value to our clients, and helps us in better human resource management, which helps us stay ahead of the market competition. We also encourage our employees to participate actively in all the idea generation work. We try our best to instill innovation in every person associated with us.
How the coronavirus pandemic affects your business, and how are you coping?
Hardeep Singh: Well, the COVID-19 pandemic was a major obstacle that did present a few challenges at first. However, we have been thankful for our highly cooperative working team and clients that have extended their support to us in every decision. The pandemic brought a few positives for our company. Firstly, we were able to help government organizations and institutions, schools and colleges, and various local businesses to go digital in these times where everyone worked and studied from home. Secondly, our positive impression and good position in the market helped us to hire new employees which added to our workforce and also covered the employees who had to discontinue their jobs in these hard times due to unavoidable personal situations.
Did you have to make difficult choices, and what are the lessons learned?
Hardeep Singh: Establishing a business in the market nowadays is not easy due to the fierce competition. Ever since this company was founded, there were many difficult choices and calculated risks that were important for the progress we’ve made in all these years. Learning lessons are a part of life and especially the business world. I have learned a lot of lessons until this point in my business career. The value of time and learning from the failures are the two most important lessons I have learned in my life. Without knowing the value of these two things, it is impossible to make progress.
How do you deal with stress and anxiety?
Hardeep Singh: Our lifestyle impact how we react to workplace stress. Therefore, as a morning person, I have made it a habit to engage in outdoor exercise and yoga to keep stress at bay and stay calm during stressful situations. Because I believe panicking during stressful situations will never solve the problem.
What are your views on the IT Industry, and what have been your contributions?
Hardeep Singh: Even after the COVID-19 Pandemic, the IT industry is expected to have an enormous market boom from US$ 131 Billion in 2020 to US$ 295 in the next five years by 2025. IT Industry has transformed the shape of the businesses in the Indian market, and it will continue to do the same for many decades to come. Information Technology contributes to a major part of the Indian Economy and employment generation since the last few decades, and the percentage is expected to only rise in the future. We are an IT Outsourcing company canvassing the dream of others. We develop Mobile Application, Software, Cloud Services, Website, Digital Marketing Strategies, and IT Consultancy, which is required by various Startups / Businesses. Right, from the start we were very sure about two things, one is to have a very employee-friendly organization and second to provide high-class services to our clients. Since then, we have 100% client satisfaction behind the growth that we have achieved in just a few years.
Your final thoughts?
Hardeep Singh: No matter how difficult times are or how many times you fail, the business world requires you to be consistent, and the rest follows on its own. You should always back yourself in every decision and stay positive in life.