We talked to Hitesh Goyal of Ambient Infotech on how the web design company provide the best quality development services and here is what he said about it.
First of all, how are you and your family doing in these COVID-19 times?
Hitesh Goyal: We are doing well, thank you. We were working from home from the very early stage of the corona, and from January, we were back in the office but were not back to normal, and some of our teammates are working from home till now to ensure their safety. Everywhere there was an unwanted fear, and it was really risky to come down to the office, but somehow, we managed that too. And are coming back in work rhythm.
Tell us about you, your career, how you founded Ambient Infotech.
Hitesh Goyal: My career started as an e-commerce developer 10 years before I established a small firm in which we all were working hard day and night to get stable in this field. And now, we are a team of experts who work to provide e-commerce services.
How does Ambient Infotech innovate?
Hitesh Goyal: We innovate by seeing the demand and interest of our surroundings. When you are interested in the same field that is growing rapidly, it can be lucky for you, and I found Myself from those lucky people.
How the coronavirus pandemic affects your business, and how are you coping?
Hitesh Goyal: It was a very unpredictable thing to happen all of a sudden, and no one was ready for this. We also faced some difficulties in the starting because we were not used to working in such situations. No one was, but thanks to the technology, it definitely helps bridge the physical gap and allows us to connect virtually. And now everything is going smooth, and now I can say we are ready for unpredictable things…
Did you have to make difficult choices, and what are the lessons learned?
Hitesh Goyal: I found it very challenging to be locked indoors initially. Sometimes we don’t have choices to make actually, but we need to go with the flow and have confidence and good support from our team.
You get new things at every instance when you are running a business, but COVID19 taught us many lessons; the major one was we only love limited holidays…
What specific tools, software, and management skills are you using to navigate this crisis?
Hitesh Goyal: In our particular field a good communication is the key to success, and we were connected through virtual mediums for management and work purpose; we mostly use SKYPE, SLACK, and TRELLO.
Who are your competitors? And how do you plan to stay in the game?
Hitesh Goyal: Everyone is competing with each other for different things, and this is the only format to remain in this race; our only strategy is to work smart with a positive attitude.
Your final thoughts?
Hitesh Goyal: Everything has both sides, good and bad, we have majorly seen the bad effect of Corona, but on the other hand, we can see that we spend a very a good time with our family and celebrated while working and managed them well and got some time to learn new things which will help us to grow ourselves and our business too.
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