We talked to Javier Ailbirt on how TheEye can help you save time and money and here is what he said about it.
First of all, how are you and your family doing in these COVID-19 times?
Javier Ailbirt: Hopefully, my family is all ok, working remotely from our homes. During these COVID-19 times, we also had more time to learn new things and of course, spend more time together.
Tell us about you, your career, how you founded TheEye.
Javier Ailbirt: I’ve been a computer and programming lover since I was 8 years old and I’ve never stopped learning about this field. Then, a few years later I studied Computer and Information Science at university and it was during my professional career that I met my current associates in TheEye. We were impressed by how businesses lose money and time doing repetitive tasks and due to bureaucratic barriers. So that’s the main reason why we founded TheEye, to prioritize human talent over repetitive tasks and let companies grow and be more competitive.
How does TheEye innovate?
Javier Ailbirt: TheEye is an automation process platform with artificial intelligence that prioritizes human talent over repetitive tasks.
We develop software robots that mimic our behaviour to co-work with humans. They take care of the expensive tasks that no one likes to do, with no breaks, reducing costs plus error-free. So human talent is then released to add value to the business. TheEye makes people happier and businesses more profitable.
TheEye is developed with our own technology here in Argentina, also we are the only one that creates a procedure for allowing us to guarantee a return of investment in less than 6 months. We were validated and invested by Globant.
How does the coronavirus pandemic affect your business finances?
Javier Ailbirt: The pandemic convinced us to reach other countries such as Spain and Mexico. That is why we are looking for a Series A investment.
Did you have to make difficult choices regarding human resources and what are the lessons learned?
Javier Ailbirt: Luckily, we used to work remotely before the pandemic so we didn’t have any issues. Unlike many companies, we increased our team in development/IT and commercial areas. We managed employee onboarding with success and we permanently encourage the team to improve communication through agile methodologies.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Javier Ailbirt: We had to quickly adapt to the priorities of our clients and the market: due to the uncertainty, some decided to pause projects but they accelerated them, because in terms of digitization the pandemic accelerated 5 years, and in 2 months they had to transform so as not to miss opportunities and to give quick responses to the new 100% eager online consumer. We continued using tools such as Basecamp, Slack and many others.
Did you benefit from any government grants, and did that help keep your business afloat?
Javier Ailbirt: We didn’t benefit from any government. Because of the pandemic hit, the demand for automation solutions raised and more companies was interested in what we have to offer.
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