We talked to Jens Strandbygaard, CEO and co-founder of Gekkobrain, about automated SAP migration and this is what he said about it.
First of all, how are you and your family doing in these COVID-19 times?
Jens Strandbygaard: It’s tough and different, and we certainly look forward to the world getting back to the normal state. Luckily we have been able to steer clear of the disease in my immediate family, but I feel for those who have lost loved ones.
Tell us about you, your career, and how you founded Gekkobrain.
Jens Strandbygaard: We founded the company because we were involved with SAP HANA migration projects where the existing software tools weren’t good enough. We were getting stressed, losing overview, and missing details and deadlines, and we decided to build our own software to simplify the work of migrating an SAP system. This was in 2015, and now 5 years later, we have customers around the world.
How does Gekkobrain innovate?
Jens Strandbygaard: We work very closely with customers and partners to understand what works, what doesn’t work, and what is lacking. We brainstorm internally and use external brains too such as subject matter experts and scientists from the universities.
How does the coronavirus pandemic affect your business finances?
Jens Strandbygaard: We have seen a decrease in new projects because customers have been waiting for Covid to either disappear or stabilize. This meant that projects, where Gekkobrain should have been used in 2020, have been postponed to 2021, which we can see on the lost revenue.
Did you have to make difficult choices regarding human resources and what are the lessons learned?
Jens Strandbygaard: We have luckily managed to keep all staff on board during the pandemic. The main lesson learned is probably that the world is very volatile, and things can change quickly.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Jens Strandbygaard: We feel the disconnect from customers and from our partners in that we can’t meet physically. Meeting online is great to maintain a certain level of contact and to meet new customers, but relationships are born and bred from physical meetings.
Did you benefit from any government grants, and did that help keep your business afloat?
Jens Strandbygaard: Yes, the Danish government has launched a number of programs which we have been fortunate enough to take part in. They have certainly helped.
Your final thoughts?
Jens Strandbygaard: Never give up!
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