First of all, how are you and your family doing in these COVID-19 times?
John Modica: We’re all doing well. We’re fortunate to be a remote team with the flexibility to work from home. Personally, after spending a decade working in Emergency Medicine, I do wish I was there with the frontline workers.
Tell us about you, your career, how you founded Kamana Health
John Modica: Kamana was born out of the frustrations I personally experienced throughout my healthcare career as a traveling nurse. Having spent more than five years working travel contracts across the country, I witnessed first-hand how the inefficient technology being used to attract, onboard, and manage healthcare professionals results in missed opportunities and financial waste for both nurses and healthcare staffing agencies.
How does Kamana Health innovate?
John Modica: Kamana is a software platform for nurses and allied health professionals to securely store, track, manage, and share their credentials and professional documentation. This universal profile can be instantly shared with any healthcare staffing agency or seamlessly interacts with Kamana’s candidate management platform for staffing agencies. With Kamana, healthcare staffing agencies can reduce time spent hiring and managing staff while nurses enjoy a mobile-friendly portal that eliminates duplicate work and enhances the candidate experience.
How the coronavirus pandemic affects your business, and how are you coping?
John Modica: Since March, demand for the Kamana’s services has skyrocketed. The pandemic has revealed bottlenecks and major inefficiencies in how healthcare staffing agencies and hospitals are onboarding needed traveling nurses. We’ve remained focused on the big picture in ensuring we make moves that benefit as many players as possible.
Did you have to make difficult choices, and what are the lessons learned?
John Modica: Kamana initiated a COVID-19 Response Plan in March. When COVID-19 first hit, we looked for ways to best support the healthcare ecosystem and were successful in the following initiatives:
1. Launched a COVID-19 Rapid Response Team for traveling nurses and allied health professionals to join, indicate availability, and upload everything a healthcare staffing agency or hospital would need to expedite the screening, placement, and onboarding process.
2. Worked with healthcare staffing agencies within and outside of our customer base to match healthcare professionals with their critical needs.
3. Provided agencies with a dedicated account for healthcare professionals to self-prepare to be screened, submitted, and onboarded prior to the initial conversation.
We decided to support both healthcare professionals and employers seeking them by making connections free of charge. To work in a revenue opportunity would have delayed these time-sensitive connections and, therefore, patient care.
In a traditionally hyper-competitive market, we learned how quickly everybody in the healthcare staffing industry is willing to pull together to support the healthcare ecosystem.
How do you deal with stress and anxiety, how do you project yourself and Kamana Health in the future?
John Modica: Make time for personal health! It can be difficult when slammed with work to get outside and exercise. Remembering this is a marathon and not a sprint, so taking time for yourself is critical for the needed longevity.
Who are your competitors? And how do you plan to stay in the game?
John Modica: Some industry-agnostic software companies are trying to penetrate the healthcare staffing market, but Kamana actually understands the needs of both the healthcare professionals and employers through personal experience and listening to every word our users say. Kamana deeply understands the value of the user experience in the rising generation of healthcare workers that are demanding improved options for flexible work. As a nurse-founded company, we will always keep the healthcare professional’s best interests in every decision we make.
Your final thoughts
John Modica: Healthcare in the US needs improvements, and there is no simple fix. Any company is going to be overwhelmed with all the problems in our healthcare infrastructure, but remaining focused on the piece you can improve while collaborating with others who are working to better the system can have powerful results.
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