First of all, how are you and your family doing in these COVID-19 times?
Mohamed Ghaith: I’m well, currently in Estonia, and my parents are in Alexandria, Egypt, where I came from and grew there; we all trying to stay safe during these hard times.
Tell us about you, your career, how you founded Zeew.eu.
Mohamed Ghaith: I was born and raised in Alexandria, Egypt, until age 19, then I moved to study engineering in Riga, Latvia.
I have been a dynamic teenager; at the age of 16 years old, I wrote my first software it was a time controller for internet cafes; it was so primitive, like when a user sits on a PC. The store owner would come and launch my program and choose the time like 30 min, 1h, etc. then he leaves. Once the timer goes off, a big Yellow screen will cover the whole screen and says your time is up. It could go off only with a static password, which is known only by the internet cafe owner; basically, if a user had this password, he would be able to disable it and continue. At that time, my program did the trick, and I was selling it; not all cafes paid in cash, some of them paid in free hours where I can play games, then with time I continued developing the software and were able to connect over the network and to be controlled by the administrator, etc., it was a fun journey.
Over the years, I have concluded that I’m passionate about creating things, being the reason for something to happen; it’s a pleasure of being the cause.
Time went by at University when I created Drofie, a folding hovering selfie drone for the pocket; it was my entry into the hardware world, learned so many things about embedded systems engineering, product design, and manufacturing, then; in 2017, I had this idea of starting an on-demand delivery company that’s when I founded Zeew, we started initially as a last-mile delivery company, allowing small businesses to request a courier to come to pick and deliver a product to their clients, we served flower shops, restaurants, grocery stores and more., then in 2020 we pivoted to become pure technology provider without on-ground operations, and within the past 9 months we grew to 24 countries.
How does Zeew.eu innovate?
Mohamed Ghaith: Zeew has very dynamic, scalable, and fully customizable products that could be used by any business owner regardless of their business sector; as long as they have a product they want to sell and deliver, Zeew is there to help them. We listen carefully to the needs of our customers, and we are continuously building new features for different markets; we are pushing boundaries every day.
How the coronavirus pandemic affects your business, and how are you coping?
Mohamed Ghaith: COVID-19 has hit the business hard worldwide. Many have shut down their operations; others still struggle. As for us, we were prepared – the demand for our product has increased dramatically and is still growing month after month. Covid-19 has removed the barriers between consumers and technologies, making products even more accessible, and nurtured a significant demand to get what they want, no matter the location. Now everyone is used to the fact they can order anything online because it is more efficient, cheaper, faster, and generally saves time. I think consumers will still be ordering stuff online after the pandemic, and the demand may grow.
Did you have to make difficult choices, and what are the lessons learned?
Mohamed Ghaith: Our primary focus Is to sustain the rapid growth due to the pandemic; our platform & apps helped many business owners take control of their business and still keep reaching out to their customers, the more restrictions out there, the more it affects the purchasing power of clients, and it becomes harder to grow for businesses that depended mainly on the walk-in customers in the past, that has changed now.
Our delivery apps came to the rescue for business owners; it’s fast to market, affordable, scalable, and allows them to offer direct sales, discounts, offers and manage the full ordering and delivery cycle, and most importantly, retain their clients.
How do you deal with stress and anxiety?
Mohamed Ghaith: As you already know, entrepreneurship is a lonely road, hard and always tough. I have learned that my emotions are a very important asset to me, and therefore I always try to focus on what I have achieved so far and how far I have gone, and where I’m now. I also have a habit of listening to motivational speeches when I feel down; I always remind myself why I started the whole journey; I also tend to enjoy my time by myself; it gives me space to think and come up with solutions.
Who are your competitors? And how do you plan to stay in the game?
Mohamed Ghaith: Our product has been built-out of a need, we started as a delivery company ourselves, and we were competing with big players therefor our product has always been in the same level with them, afterward when we pivoted to offer our products to the businesses as white label it allowed them to compete in the market alongside with the market leaders and still win a fair market share. We are continuously evolving and building new features to stay ahead of the competition and keep our ranking as #1 on google organically; try it yourself google “Food delivery white label.”
Your final thoughts?
Mohamed Ghaith: The pandemic has changed the way we are living, the way we make decisions, priorities and show us values for many things we used to take for granted in our lives; I wish everyone well and that the world will go through these hard times stronger than ever before.