We talked to Nicolas Goldstein of Talenteum.africa about finding talents for remote work and had the following to say:-
First of all, how are you and your family doing in these COVID-19 times?
Nicolas Goldstein: We are all doing well and happy to be in Mauritius, where we have almost no Covid Case. We have closed our borders since Mars 2020, and it was a good decision for the population’s health.
For the tourism industry, this is a difficult period, and we all pray to open our border soon to tourists, hopefully in the middle of 2021.
Tell us about you, your career, how you founded Talenteum.africa
Nicolas Goldstein: I have been working in the outsourcing industry for 15 years. I decided to create Talenteum.africa with my partner John Benatouil in 2017 to help international companies recruit talents outside their country and mainly in Africa, where we have some huge potential.
Talenteum is the 1st social Bridging platform. We offer long term professional opportunities to African talent ready to work remotely with worldwide companies.
We are based in Mauritius island, which is a great gateway to scale to Africa. We have done our proof of concept, and we are now open in Madagascar, Ivory Coast, and Tunisia to our Community.
How does Talenteum.africa innovate?
Nicolas Goldstein: We provide all tools for employers to recruit remotely in Africa, and we the tools for talents to work from their country of Origin with International companies.
We are a solution for brain drain and migration through technology.
How the coronavirus pandemic affects your business, and how are you coping?
Nicolas Goldstein: We are the leader in remote working, and the pandemic shows the world to work differently.
Whether someone is an IT engineer or a customer service representative, some of the best tools to work remotely are the communication and work organization software and apps that enable staff to work in teams from any location. For example, Slack, Skype, Trello, Google Drive, Microsoft Outlook, Teamviewer, RingOver, and Whatsapp. If you are trying new tools because you are working remotely, it may be an extra effort for you now; but bear in mind that these tools can still be of use after the pandemic.
Did you have to make difficult choices, and what are the lessons learned?
Nicolas Goldstein: Shifting to remote work is both a measure to protect employees’ health and operations from continuing. It is a big challenge for companies that have never worked this way before. In a state of emergency, they have to quickly reorganize or create new systems to do remote work every day.
How do you deal with stress and anxiety?
Nicolas Goldstein: As we have mentioned earlier, setting up the logistics for remote work can be challenging. This is why communication is crucial. In any case, companies should be honest with their whole staff and allow their employees at any level to do the same in return. These are conversations that can strengthen bonds between all parties and contribute to company culture. In times of crisis, it’s even more important – so that instead of collapsing due to a pandemic – businesses will not only survive but also grow and thrive from a very negative situation.
Who are your competitors? And how do you plan to stay in the game?
Nicolas Goldstein: We have a company like Andela and Gebeya in Africa that are close to what we do. We think there is room for everybody. The workforce market in Africa will be huge and remote working will grow very fast in the coming years.
Your final thoughts?
Nicolas Goldstein: Covid-19: the pandemic that reinvents work and business.