We talked to Nour Khrais of Maysalward about a mobile game publisher & developer focused on offering free-to-play games for smartphones & tablets and here is what he said about it.
First of all, how are you and your family doing in these COVID-19 times?
Nour Khrais: We are all doing well, masked, hand-washed, and keeping our distance.
Tell us about you, your career, how you founded Maysalward.
Nour Khrais: Driven by the passion for handheld games back in 2003, I saw an opportunity to start my own mobile game studio in Jordan to create unique mobile games and value-added services.
How does Maysalward innovate?
Nour Khrais: Despite our small size of the operation, we believe in R&D. We allocate money and time to look a step ahead in mobile technology and gaming.
How does the coronavirus pandemic affect your business finances?
Nour Khrais: Traveling for conferences and building new business halted with COVID-19. Despite the online alternatives, nothing can replace face-to-face meetings and a glass of wine at the end of the day with your future partner or client.
Did you have to make difficult choices regarding human resources, and what are the lessons learned?
Nour Khrais: Nothing major during this period.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Nour Khrais: Our players in the early few months of the lockdown pressured us a lot as they were just free and eager to get support, and therefore they overloaded our LiveOp’s team. We had to look into online solutions to talk with them and get more data-driven decisions by analyzing the data flow.
Did you benefit from any government grants, and did that help keep your business afloat?
Nour Khrais: No
Your final thoughts?
Top of the month
Resources4 months ago
TOP 105 Niche Sites to Submit a Guest Post for Free in 2021
Health and Wellness3 weeks ago
A Natural Skincare Brand that is Here to Stay!
Lifestyle10 months ago
15 Effective Ways of Dealing with Criticism & negative comments
Resources2 weeks ago
What You Need To Know Before You Venture Into PPC Advertising