Rajivarnan R of Cyberarch Consulting tells us about cybersecurity and the Covid-19 pandemic.
First of all, how are you and your family doing in these COVID-19 times?
Rajivarnan R: Thank you for asking. We are doing very well and safe. We are more adapting to the pandemic situation, as our business into the IT industry. We are able to manage everything remotely.
Tell us about you, your career, how you founded Cyberarch Consulting.
Rajivarnan R: I come from a cybersecurity background which I started 11 years back. Self-learning, motivation, dedication made me too attached to the cybersecurity industry and gained more knowledge and experience.
I have worked with various private/government entities in providing cybersecurity services/consulting. Even though I always had a dream to have my own business one day.
Due to the rapid global digitalization, demand for cybersecurity has increased more and more in past years. I started my own business as Cyberarch Consulting Pvt Ltd.
How does Cyberarch Consulting innovate?
Rajivarnan R: There is always a demand for cybersecurity and it day by day increasing. As we are operating from the digital nation – Estonia. The demand for cybersecurity need is higher than elsewhere, in my opinion.
Our mission is to protect the businesses/individuals from cyber threats.
With its extensive experience and capabilities in Information Security & Computer Forensics, consulting, and training. We are able to customize its services to suit the needs of each client.
Cyberarch has mastered today’s complex and changing information security environments through an independent and in-depth risk management consulting approach that goes far beyond. Its vast hands-on experience and unparalleled quality services are a result of a decade of solving information security challenges.
Our experts will partner with your team to develop a 360-degree view of your information security. Backed by a group of a credible, experienced team of professionals. We serve our customers with innovative, responsive solutions and will bring together the combination of reliable technologies, proven methodologies, and best practices.
How does the coronavirus pandemic affect your business finances?
Rajivarnan R: The COVID-19 pandemic is one of the worst public health crises the world has ever seen, and this made the year 2020 like none other in living memory. Furthermore, it has caused a seismic shift in the way industries work.
Companies started embracing and implementing digital transformation capabilities in full swing and accelerated the remote working culture. Heavy reliance on high-speed internet for communication became the new reality. And all stakeholders involved are rooted in a more connected digital world.
But amidst such uncertainty and growing digital processes, it was no surprise that cybercriminals adapted to the new dynamics and seized opportunities to pose some serious harm to businesses all around the world.
As with every other business, we faced lack for a couple of months, but the nature of our business and pandemic created more demand than usual in cybersecurity. Our business profit has increased during this time.
Did you have to make difficult choices regarding human resources, and what are the lessons learned?
Rajivarnan R: Well!. Fortunately, we did not have any difficulties, we already had remote working culture before the pandemic, so it was quite easy for us to move forward.
How did your customer relationship management evolve? Do you use any specific tools to be efficient?
Rajivarnan R: We always consider customer relationship management very closely. Focused on delivering quality services by full filling the expectation, satisfaction of our clients.
Did you benefit from any government grants, and did that help keep your business afloat?
Rajivarnan R: We received COVID-19 support from the Estonian Government. It is really great that the government supported us in such a hard time. It certainly helped Startups/SMEs/other businesses to a better position during the pandemic time.
Your final thoughts?
Rajivarnan R: As we head into 2021, it begs the all-important question as to what’s in store for the cybersecurity industry. Read on as we discuss some of the prominent threats, challenges, and trends expected in the coming year.
1. Remote Working
As the culture of remote working is here to stay and may even go beyond 2021, cybercriminals will continue to target and launch attacks on people using their own devices and technologies. It was a major challenge for cybersecurity experts to support remote work and prevent sensitive data from being exposed, and it will continue to be so in 2021.
The COVID-19 pandemic has seen a transition from bring-your-own-device BYOD to choose-your-own-IT – CYOIT model. In the BYOD model, the security experts controlled the server-side and enforced the use of safe applications, and many lacked malware protection. While with the CYOIT model, the organizations would need to focus more on the data.
2. Cloud Storage
To ensure business continuity and smooth collaboration, organizations have adopted cloud storage. Even before the pandemic, the majority of businesses were migrating to the cloud, but the health crisis and remote working will further push the use of cloud storage in 2021.
Experts believe that security threats like less visibility, reduced control, incomplete deletion of data, cloud-based applications vulnerability, and misconfigured cloud storage will continue to cause damage and distress for businesses.
3. Zero Trust Cybersecurity
The year 2020 already saw great interest in the zero-trust approach for cybersecurity. As businesses continue to choose multiple cloud environments, the assets of a company lie beyond the general security parameters. Therefore, security parameters need to revolve around the identity of the individual and the device requesting access.
Segregation of duties is another approach that can be followed by employees. It would mean that individuals have the privilege of access to perform their respective job alone.
4. 5G Devices and Advanced Threats
The launch of 5 G-enabled devices will give extensive opportunities to cybercriminals for advanced threats. In 2020, swarm-based attacks were developed that target networks and devices and share inputs as it is happening. It enables them to exploit vulnerabilities in real-time and change or upgrade their attacks to achieve their goals. It is certainly going to escalate in 2021.
5. Holistic Security Approach
In 2021, it will be difficult for organizations to protect or defend all by themselves. Cybercriminals always find new ways to target and cause heavy losses to the business in different forms. Therefore, a holistic security approach involving stakeholders like research groups, industry leaders, cybersecurity professionals, and law enforcement should take the fight against cybercriminals.
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