As an Apple user, you know how important security is to keep your device and ID safe. But as we all are prone to make mistakes, it is easy to lock yourself out accidentally.
If you enter the wrong passcode too many times, Apple’s security feature kicks in, and your device becomes unavailable for a few minutes. You will see the “support Apple com iPhone passcode” notification on your screen that says “iPhone Unavailable/Security Lockout”. Don’t worry! In this article, we will discuss why this notification shows up, along with 4 different methods to unlock your iPhone when it happens.
When will iPhone Show ‘support.apple.com/iphone/passcode’?
If you enter the wrong passcode too many times on your iPhone, you might see a message that says “support.apple.com/iphone/passcode.” However, it is not something serious! It’s just a security measure by Apple to keep your device safe and prevent unauthorized access.
After 5 incorrect attempts, your iPhone will display a message that says, “iPhone is disabled. Try again in 1 minute.” If you enter the wrong passcode again on the 6th attempt, your iPhone will be unavailable for 5 minutes.
If you keep entering the wrong passcode on your iPhone, it could be permanently locked, and you won’t get an option to wait or enter your passcode at all. But don’t worry, if you ever see a message that says “support Apple com iPhone passcode” during iPhone Unavailable/Security Lockout screen, you can easily erase your iPhone or reset your password.
But, resetting your phone would mean losing all your data, which can be very frustrating. Here are 4 easy methods to remove the “support Apple com iPhone passcode” notification and get your iPhone up and running again.
Method 1: How to Unlock ‘support.apple.com/iphone/passcode’ Screen in A Few Clicks
If you don’t remember your iPhone’s lock code or Apple ID, and its face id not working, how do you unlock the “support.apple.com/iphone/passcode” screen? First of all, we suggest you try iSunshare iPhone Passcode Genius, which is one of the most popular unlock tools on the market to effectively solve various lockup issues with Apple devices.
The main features of the software include removing Apple ID without a passcode, screen time, and MDM restriction on iPhone, iPad, or iPod. Now, download and install iSunshare iPhone Passcode Genius on your computer and start the process of unlocking.
Step 1: Launch the software and click on “Unlock Lock Screen” option. Click “Start” on the next page to confirm that you have chosen this option to unlock your iPhone.
Step 2: Connect your iPhone to your computer and click on “Next” button, the software will detect your device and load its information.
Step 3: After loading the information, you will come to the page to download the firmware package online, select the location of the firmware file, and click “Download” to get it.
Step 4: When you are ready, click the “Unlock” button and wait for a while, iPhone Passcode Genius will prompt you that you have successfully unlocked the device.
Method 2: How to Unlock ‘Support Apple com iPhone passcode’ Screen without Computer
If you find yourself unable to access your iPhone because of the “support Apple com iPhone passcode,” you can gain back access by erasing your device.
Here are the steps to help you with it:
Step 1. Click on the “Erase iPhone” option at the bottom-right corner of your device.
Step 2. Tap on “Erase All Content & Settings.” it, and then tap “Erase iPhone” again to confirm your selection.
Tap Erase Phone to Confirm Your Selection
Step 3. Enter your Apple ID and password to sign out of your account.
This will erase your iPhone, and you can set it up as new or restore a backup after it restarts.
Method 3: How to Bypass ‘support.apple.com/iphone/passcode’ Screen without Passcode
Not everyone is ready to erase their iPhones and risk losing all their data. Therefore, if you are looking for an alternative method to remove the support Apple com iPhone passcode error, you can use a iPhone unlock software, like iMobie AnyUnlock, to help you out. Using its “Unlock Screen Passcode” feature, you can easily get past the support Apple com iPhone passcode notification and access your iPhone.
AnyUnlock also supports all types of iPhone locks, including 4-digit or 6-digit numeric code, custom numeric code, custom alphanumeric code, Touch ID, or Face ID. Plus, it is known to have a high success rate of unlocking all iPhone models, as long as they run on iOS 5 and later. Apart from removing your screen lock password, this versatile tool can also help remove the Apple ID, unlock the iCloud Activation Lock, bypass the MDM lock, and remove the Screen Time passcode. The best part? You don’t need any technical skills or prior knowledge to use AnyUnlock.
Here are the simple and easy steps to remove the “support Apple com iPhone passcode” notification from your iPhone:
Step 1. Select Unlock Screen Passcode Mode
Download and launch AnyUnlock on your PC, and select the “Unlock Screen Passcode” from the main screen. Also, connect your iPhone to your PC with a USB-to-Lightning cable.
Select Unlock Screen Passcode from the Interface
Step 2. Select and Download Matching Firmware
Now click “Start Now.” Select your iPhone model and iOS version from the list and click “Download Now” to download the firmware.
Step 3. Unlock iPhone Screen
Once the firmware has been downloaded, click “Unlock Now” to remove the “support Apple com iPhone passcode” screen.
iPhone Unavailable Screen Unlock Removed
Method 4: How to Fix ‘support.apple.com/iphone/passcode’ Screen via iTunes
The third method on our list is for users who are not comfortable using a third-party app. This method involves restoring your iPhone using iTunes. Here are the steps for it:
Step 1. Power off your iPhone and put it in Recovery Mode using the following methods based on your iPhone mode.
Step 2. Once your iPhone has successfully entered Recovery Mode, launch iTunes, and connect your iPhone to your PC using a lightning cable. You will see a pop-up box with 3 options. Click on “Restore.”
Step 3. Another pop-up box will appear, asking you to confirm your selection. Click “Restore and Update” to continue.
This option will restore your iPhone to its factory version, removing the “support Apple com iPhone passcode” screen.
You can set up your iPhone as new or restore a backup and start using it as usual.
Method 5: How to Remove ‘Support Apple com iPhone Passcode’ Screen via iCloud Find My
And last but not least, you can also use the “Find My iPhone” feature to remove the “support Apple com iPhone passcode” screen. However, this method only works if you have the “Find My” feature enabled on your locked iPhone. Here’s what to do:
Step 1. Go to the iCloud website and sign in using your Apple ID and password.
Step 2. Click on “Find Devices” to locate your locked iPhone.
Step 3. Select your iPhone, and then click on “Erase iPhone.” You will have to enter your Apple ID and password to confirm your selection.
And that’s how you can remotely erase your iPhone and remove the support Apple com iPhone passcode screen.
Frequently Asked Questions (FAQs)
Q. Can Apple Unlock My iPhone without Restoring it?
No, Apple cannot unlock your iPhone without restoring it. If you have forgotten your iPhone passcode, the only way to unlock it is to restore it to factory settings. This will erase all of your data, but you can restore it from a backup if you have one. However, you can use a third-party app like AnyUnlock to unlock your device without restoring it.
Q. How to Unlock Your iPhone If You Forgot the Passcode?
You can either restore it via iTunes or erase it remotely using the “Find My” feature. However, you can also use AnyUnlock to remove the lock screen passcode without the fear of losing your data.
In this article, we have gathered four reliable solutions to help you fix this problem and regain access to your iPhone. Among them, we recommend AnyUnlock for its high success rate and simple steps. So, if you ever get locked out of your iPhone, you know where to look!
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