Trading in the stock market is not as easy as it sounds. But, with the right brokerage platform, you can be in safe hands.
In this article, we will discuss one such brokerage platform that has really caught our attention.
TradeViz Is doing one of the best services as of now.
The thing that’s making it stand out is the excellent customer service. Their customer service is truly memorable.
We will come across certain instances wherein customers have themselves shared their experience with this platform.
So, without wasting any further time, let us delve into the different scenarios that we have come across.
Scenario I: When Jim Almost Turned His Capital into Ashes
One of the traders whom we have talked with lately, Jim, almost blew up his entire capital while he was training in one of the competitors.
He started trading with the handsome capital, but by the time he left he was 50% short of what he started with.
So what actually happened?
Monday was just another ordinary day for Jim.
But little did he know that this ordinary day would become one of the most painful days of his life.While trading on a particular script after placing the order and setting the stop loss, his trading interface stopped working.
At first, Jim gave it some time to be rectified by itself.
After realizing that there is no improvement, he tried to contact the customer service of the competitor.
But what happened next is the most surprising thing.
The customer service did not respond. The phone call kept ringing repeatedly, but there was no response from them.
What’s even more surprising is that the technical glitch did not rectify itself even after 30 minutes.
Is it not surprising why people are moving on to brokerage platforms with great customer support teams?
Scenario II: Pam almost opened the wrong account type
Pam, who is working as an administrative assistant in the office, almost ended up opening the wrong account for her.
Being new to trading,she was very interested to invest some capital into the equity market.
But she ended up being with the brokerage platform which doesn’t segregate the account types based on the customers.
If she were with Tradeviz, the right account type for her would have been the silver, wherein she could also enjoy excellent leverage.
Since she did not open the right account type, she ended up paying a very high account maintenance charge and account deposit.
Now, does that surprise you?
What is more surprising is it constituted 30% of our entire capital.
This is where opening the right account type is always beneficial.
TradeViz, Guiding Traders from the Start
You’d need a brokerage platform that supports you from the beginning. And this is where TradeViz comes to your rescue. An excellent brokerage platform backed by some great account managers that help you get clarity.
We would recommend signing up with them right away, but before you do, make sure that you are quite clear regarding capital requirements so that you can select the right account type for you.
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