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How to Create an Intuitive and Engaging User onboarding Flow

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New users must get comfortable with your platform as quickly as possible to use it to its full potential. That’s why creating an intuitive and engaging user onboarding flow is essential.

By following these steps, you’ll ensure that new users have a smooth and painless experience when starting your platform. Let’s take a look at how you can do this.

Step 1: Create a Platform That is Both Welcoming and Informative.

Before a new user even begins using your platform, you need to set the stage. This means creating a space that is both welcoming and informative.

Your platform’s homepage is the perfect place to do this. Make sure that the design is clean and easy to understand. Use clear and concise text to explain what your platform does and how it can benefit the user.

Include calls to action encouraging the user to take the next step, such as signing up for an account or taking a tour of the platform.

Step 2: Use Engaging Visuals to Guide the User.

Once the user is on your platform, you need to engage them with visuals that guide them through the onboarding process.

This could include animated graphics, step-by-step instructions, or even video tutorials. Whatever you choose, make sure the visuals are clear and easy to understand.

You can also use onboarding software solutions to help new users get started with your platform. These solutions usually include engaging visuals that guide the user through each step of the process.

Step3: Make Use of Micro-interactions.

Micro-interactions are small gestures that help the user interact with your platform. They help to make the user experience more fun and engaging.

For example, you could use a micro-interaction when a user completes a task on your platform. This could be something as simple as a congratulatory message or a small animation.

Step 5: Make Use of User Testing.

It’s crucial to use user testing to ensure that your platform is intuitive and easy to use. This will help you identify any areas that need improvement.

User testing can be done in several ways, such as surveys, interviews, or observations. Whichever method you choose, get feedback from various users to get a well-rounded perspective.

Step 6: Make Use of Segmentation and Personalization.

Segmentation is identifying and targeting specific users with content, ads, or other forms of marketing. This can help you increase engagement and conversion rates.

Personalization is the process of tailoring a user’s experience to match their preferences and needs. This could include adjusting font sizes, adding filters, or recommending related content based on what the user has already viewed on your platform.

Step 7: Opt for Data-driven Approach

Make user onboarding a continual process by using data to improve the user experience. This data can come from user testing, surveys, analytics, and more.

By taking a data-driven approach, you can constantly improve your platform and ensure new users have the best possible experience.

Step 8: Keep Your Platform Updated.

Keeping your platform updated is essential for user retention and growth. This means adding new features, fixing bugs, and increasing the overall functionality of your platform. Updates will also make your platform more intuitive and easy to use.


The whole idea is to ensure that your new users’ onboarding process is as seamless and intuitive as possible. So, keep these points in mind before you move ahead with your onboarding flow: use visual elements to guide the user; keep micro-interactions short but engaging; make use of user testing and a data-driven approach to know what drives engagement; keep the platform updated!


With this expert advice, you can create an intuitive and engaging user onboarding flow for your brand. But remember to follow through on all the steps we mentioned above. You can also take advantage of a tool that leverages AI technology for personalized onboarding journeys.


Kossi Adzo is the editor and author of He is software engineer. Innovation, Businesses and companies are his passion. He filled several patents in IT & Communication technologies. He manages the technical operations at

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