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How Instagram Ignores User Requests, But Other Sites Come to the Rescue

kokou adzo



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In today’s fast-paced digital world, social media platforms like Instagram play a pivotal role in our daily communications. However, a growing concern among its vast user base is the apparent neglect of user requests and feedback. This article delves into this issue, contrasting Instagram’s approach with the more user-centric strategies adopted by other platforms, highlighting services like

The Gap in Instagram’s User Response

Instagram, operating under the Facebook brand, has established itself as a pioneer in the realm of social media. However, a significant concern among its user base is the apparent indifference to their feedback and suggestions. Users seeking new functionalities, enhancements, or better support services frequently feel ignored.

Key issues like the need for improved accessibility options and more robust control over content and privacy settings often go unaddressed, despite being regularly highlighted in numerous user-generated reports and analytical reviews, such as those found on platforms like This ongoing issue underscores a disconnect between Instagram’s innovation and its responsiveness to the evolving needs and concerns of its users. 

User Discontent and Its Repercussions

The disregard of user feedback has tangible consequences. Users feel disconnected and undervalued, leading to frustration and, in some cases, a migration to other platforms. This sentiment is particularly strong among small businesses and content creators who rely heavily on Instagram for their livelihoods and engagement with their audience.

Alternatives: Responsive Platforms Making a Difference

In the dynamic world of social media, various platforms stand out for their exceptional responsiveness to user feedback. Unlike Instagram, these platforms excel in not just acknowledging but actively incorporating user suggestions into their operations. They demonstrate a commitment to their community by frequently updating and refining their services based on user input.

Among these, services such as emerge as noteworthy examples, providing users with alternative solutions and a range of tools designed to augment their online experience. These platforms effectively bridge the void created by Instagram’s lack of responsiveness, highlighting the importance of user-centric innovation in the digital landscape.

Case Studies: The Positive Impact of Listening to Users

Several platforms have shown that incorporating user feedback leads to improved user satisfaction and loyalty. These success stories are a testament to the power of listening to your user base, resulting in features that genuinely meet their needs and expectations.

What Instagram Can Learn

Instagram has valuable lessons to glean from its counterparts who prioritize user engagement. By actively involving its user community and valuing their feedback, Instagram can cultivate a more dedicated following and elevate the overall user experience. It’s crucial to understand that the essence of improvement extends beyond merely introducing new features, as observed in some of Instagram’s latest updates highlighted on

The key is to ensure that these updates are in sync with the real needs and desires of the user base. This approach can foster a deeper connection between the platform and its users, leading to a more intuitive and satisfying social media experience.


While Instagram continues to be a dominant player in the social media landscape, its approach to user feedback remains a critical area for improvement. In the meantime, platforms that prioritize user requests are gaining ground, offering viable alternatives to those seeking a more responsive social media experience. Tools and services like are leading the way in this respect, showcasing the importance of listening to and valuing the user community.



Kokou Adzo is the editor and author of He is passionate about business and tech, and brings you the latest Startup news and information. He graduated from university of Siena (Italy) and Rennes (France) in Communications and Political Science with a Master's Degree. He manages the editorial operations at

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